Terms of Service Agreement
Last updated: July 1, 2025

Please read these Terms of Service (“Terms”) carefully before using the FERS Cloud Platform (“Service”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.

1Acceptance of Terms

By clicking “I Agree,” creating an account, or using the Service, you accept and agree to be bound by these Terms and our Privacy Policy. If you use the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2Changes to Terms

We may modify these Terms at any time. When we make material changes, we will notify you by email or by posting a notice in the Service. Your continued use after changes take effect constitutes acceptance of the new Terms.

3Description of Service

The FERS Cloud Platform enables engineers to build, analyze, and visualize finite element models via:

  • FERS_core: a Python preprocessor for model setup
  • FERS_calculations: a Rust-powered, Python-accessible computation engine
  • fers_cloud: a web-based 3D visualization frontend

We may update, modify, or discontinue any aspect of the Service at any time, with or without notice.

4Account Registration

To access the Service, you must register for an account and provide accurate, current, and complete information. You are responsible for safeguarding your credentials and for all activities under your account. Notify us immediately of any unauthorized use.

You must be at least 18 years old to create an account.

5User Obligations & Conduct

You agree to comply with all applicable laws and regulations. You will not reverse-engineer, decompile, or tamper with our compiled Rust code or closed-source components, nor use the Service to transmit malicious code or infringe third-party rights.

6Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use the Service. By using the Service, you agree to the terms of our Privacy Policy.

7Payment Terms

  • All fees are quoted in EUR and billed on a monthly or annual cycle.
  • Subscriptions renew automatically unless canceled before the renewal date.
  • We offer a 14-day money-back guarantee on new Premium subscriptions; after 14 days, fees are non-refundable.
  • You are responsible for all applicable taxes and fees.

8Intellectual Property Rights

The Service, its original content, features, and functionality are and will remain the exclusive property of FERS and its licensors, protected by copyright, trademark, and other laws.

9Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE OPERATION.

10Limitation of Liability

IN NO EVENT SHALL FERS, NOR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

No Liability for Calculation Errors: You acknowledge that the accuracy of any analysis performed through the Service depends on the correctness of your model definitions, input data, assumptions, and interpretation. FERS provides computational results as an aid only, and does not guarantee that those results are free from errors, omissions, or inaccuracies. You are solely responsible for verifying all inputs, assumptions, boundary conditions, and material properties, and independently validating every output before relying on it in any professional, safety-critical, or legal context. Under no circumstances shall FERS be liable for any claim, loss, or damage arising from your use of, or reliance upon, any computational results obtained via the Service.

11Governing Law & Dispute Resolution

These Terms are governed by the laws of the Netherlands, without regard to conflict-of-law principles. Any disputes arising under these Terms will be resolved exclusively in the courts of Amsterdam, and you consent to personal jurisdiction there.

12Contact Information

If you have any questions about these Terms, please contact us:

  • Email: support@ferscloud.com

By continuing to use our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.